Last Updated On: 12 October 2026
PO Box 7806 Bilston WV1 9QR is the postal address used by the HM Land Registry Citizen Centre for applications and correspondence sent by members of the public. It applies to land and property registration matters in England and Wales.
You may come across this address when sending property forms, requesting official documents, updating registered information or dealing with correspondence connected with a property title.
However, it is important not to assume that every Land Registry application should go to this PO Box. Business customers have a different Bilston address, while Land Charges, Local Land Charges, bankruptcy matters, Agricultural Credits and several specialist services have their own postal addresses.
What Is PO Box 7806 Bilston WV1 9QR?
The address should normally be written as:
- HM Land Registry
- Citizen Centre
- PO Box 7806
- Bilston
- WV1 9QR
It is the standard postal address for non business customers, meaning members of the public sending applications or correspondence about registered land or property.
The address relates to services covering England and Wales, rather than the whole of the UK. It is a postal processing address rather than a normal public counter that people should visit without checking the correct personal-delivery arrangements.
Who Should Use PO Box 7806 Bilston WV1 9QR?
PO Box 7806 is primarily intended for individuals dealing directly with land registration matters instead of submitting an application as a professional business customer.
| Customer Or Application | Address Normally Used |
| Member of the public | PO Box 7806, Bilston, WV1 9QR |
| Business or professional customer | PO Box 7803, Bilston, WV1 9QN |
| Local Land Charges | PO Box 7804, Bilston, WV1 9QP |
| Land Charges | PO Box 292, Plymouth, PL1 9JG |
| Agricultural Credits | PO Box 292, Plymouth, PL1 9JG |
| Bankruptcy applications | PO Box 292, Plymouth, PL1 9JG |
Always check the instructions accompanying the particular form or correspondence. A specialist application can have a different destination even when it relates to land or property.
What Can Be Sent to PO Box 7806 Bilston WV1 9QR?
Members of the public can use the Citizen Centre address for many property-registration applications and document requests.
Depending on the circumstances, correspondence may involve:
- Applications To Update The Register
- Requests For Official Copies
- Requests For Copies Of Filed Deeds Or Documents
- Historical Register Applications
- Index Map Searches
- Property Boundary Documentation
- Property Fraud Protection Applications
- Changes To Registered Owners’ Contact Details
- Other Land Registration Correspondence
Forms commonly encountered include AP1 for changes to the register, OC1 for official copies of a register or title plan and OC2 for copies of particular deeds or documents.
The exact documents required depend on the application. Sending an incomplete form, incorrect fee or missing supporting document can delay processing.
Which Address Should Business Customers Use?
Solicitors, conveyancers and other business customers should not normally use PO Box 7806 for standard postal applications.
Their Royal Mail address is:
- HM Land Registry
- [Insert Relevant Office Name]
- PO Box 7803
- Bilston
- WV1 9QN
Business customers should insert the appropriate office name.
The available office names are:
- Birkenhead
- Coventry
- Croydon
- Durham
- Gloucester
- Hull
- Fylde
- Leicester
- Nottingham
- Peterborough
- Plymouth
- Swansea
- Telford
- Weymouth
The relevant office will normally be the office associated with the customer’s team or, where there is no dedicated customer team, the closest appropriate office.
Business customers also have a DX route:
- HM Land Registry
- DX 427301
- BILSTON 3
Members of the public do not have an equivalent DX option under the standard address arrangements.
Which Land Registry Matters Use Different Postal Addresses?
PO Box 7806 should not be treated as the universal address for every service.
Several important exceptions use separate addresses.
Land Charges, Agricultural Credits And Bankruptcy
These applications generally use:
- Relevant Departmen
- PO Box 292
- Plymouth
- PL1 9JG
The current DX reference for the relevant Plymouth services is DX 313001 Plymouth 26.
Local Land Charges
Local Land Charges correspondence uses:
- Local Land Charges
- PO Box 7804
- Bilsto
- WV1 9QP
This is different from both the public Citizen Centre PO Box 7806 and the business address at PO Box 7803.
Light Obstruction Notices
Applications relating specifically to Light Obstruction Notices use:
- Light Obstruction Notices
- PO Box 3286
- Twyver House
- Gloucester
- GL1 9HP
Business E-Services Sign-Up
Applications to sign up for Business e-services use:
- Service Access Team
- PO Box 650
- Southfield House
- Southfield Way
- Durham
- DH1 9LR
Legal Proceedings
Legal proceedings being served on the Chief Land Registrar have a separate Croydon address and should not simply be sent to the Bilston Citizen Centre.
If the organisation has specifically instructed you to use another address, follow those instructions rather than automatically using PO Box 7806.
How Do You Get Copies Of Property Deeds?
One common reason people need PO Box 7806 Bilston WV1 9QR is to request copies of documents connected with a registered property.
The process normally starts by checking whether the property is registered.
An online copy of the title register currently costs £7. The register can show whether a particular deed or document has been marked as filed.
If a copy is held, you can then complete the appropriate document request form using the title number shown on the register.
A postal official copy of a document requested using OC2 currently costs £11 per document.
It is important to understand that the Land Registry does not generally retain the original paper title deeds. It may instead hold scanned copies of documents submitted during previous registration activity.
A copy of a deed is also not the same as evidence proving ownership. Where formal proof is required, an official copy of the title register may be needed.
What Should You Include With A Postal Application?
Requirements vary by application, but a typical postal submission may need:
- The Correct Completed Form
- Property Address
- Title Number Where Required
- Applicant Details
- Supporting Documents
- Correct Application Fee
- Cheque Or Postal Order Where Applicable
- Any Reference Number Relevant To Existing Correspondence
For postal applications where payment by cheque or postal order is permitted, payment should normally be made payable to HM Land Registry.
Business customers with an appropriate account may instead use variable Direct Debit for applicable services.
Do not assume one fee applies to every form. Registration fees depend on the type of transaction, property value and method of application.
Should You Mark The Envelope Private Or Confidential?
No.
Applications or correspondence connected with an application should not be marked:
- Private
- Confidential
- Private And Confidential
This is more important than it may appear.
Correspondence carrying these markings may have to be redirected for inspection and then returned to the processing address or sent back to the customer.
That can delay the point at which the application is formally treated as received. For property transactions where timing and priority matter, unnecessary postal delays can create avoidable problems.
What Happens If You Send An Application To The Wrong Address?
Using an incorrect office or postal destination does not necessarily mean the documents will simply disappear. An application sent to an incorrect Land Registry office may be redirected to the proper processing address.
However, there is an important legal timing issue. For relevant registration purposes, the application may not be treated as received until it reaches the correct specified address.
This makes checking the destination particularly important where priority, another pending application or a time-sensitive property transaction is involved.
Keep a copy of important documents before posting them and consider using a postal service that provides appropriate evidence of posting or tracking.
Can You Visit PO Box 7806 Bilston WV1 9QR In Person?
No. A PO Box is not the correct address for physically delivering documents in person. There are separate personal-delivery arrangements.
For non-business customers, the specified personal-delivery address is:
- HM Land Registry
- Tŷ Cwm Tawe
- Phoenix Way
- Swansea Enterprise Park
- Swansea
- SA7 9FQ
Business customers have a separate Bilston personal-delivery address:
- HM Land Registry
- [Relevant Office Name]
- HMLR Mailroom
- Restore Digital
- EDM House
- Village Way
- Bilston
- WV14 0UJ
The WV1 9QR PO Box should therefore be understood specifically as a postal destination.
What If You Receive A Letter From PO Box 7806 Bilston WV1 9QR?
Receiving correspondence showing this address can be entirely legitimate, particularly if it concerns:
- A Property You Own
- A Registration Application
- A Change To A Property Title
- A Request For Further Information
- A Document Application
- A Restriction Or Notice
- Property Fraud Prevention
- Previously Submitted Correspondence
However, a genuine-looking return address alone should never be treated as proof that every letter is authentic.
Check the property address, title number, application reference and reason for contact.
If anything appears unusual, verify the communication independently rather than relying only on telephone numbers, email addresses or payment instructions contained in the letter.
How Can You Contact HM Land Registry?
For general land and property enquiries, the main English-language customer support telephone number is:
0300 006 0411
For Welsh-language support:
0300 006 0422
Telephone opening hours can change, so check the current service information before calling.
For suspected property registration fraud, the dedicated contact details are:
Email: reportafraud@landregistry.gov.uk
Telephone: 0300 006 7030
If you receive unexpected property-related correspondence, do not ignore it. A legitimate notice may relate to an application affecting your registered title.
Property owners can also consider using the free Property Alert service, which can notify users about certain searches and applications received against monitored registered properties.
Is PO Box 7806 Bilston WV1 9QR A Scam Address?
No. PO Box 7806 Bilston WV1 9QR is a legitimate Citizen Centre postal address used for land registration applications and correspondence from members of the public.
That does not mean every letter displaying the address must automatically be genuine.
Fraudsters can copy real organisation names, addresses and formatting. Check unexpected correspondence independently, particularly where it requests money, identity documents, banking information or urgent action.
When necessary, contact the organisation using independently verified details rather than relying solely on contact information printed in a suspicious letter.
Conclusion
PO Box 7806 Bilston WV1 9QR is the standard HM Land Registry Citizen Centre postal address for members of the public dealing with many land and property registration matters in England and Wales.
It can be used for numerous public applications, official document requests and property-related correspondence, but it is not the correct destination for every service.
Business customers generally use PO Box 7803, Local Land Charges use PO Box 7804 and several specialist services use addresses in Plymouth, Durham, Gloucester or Croydon.
Before posting important property documents, check the relevant form, correct fee and destination. Avoid marking registration correspondence as private or confidential, because doing so can delay processing.
Frequently Asked Questions
Who Uses PO Box 7806 Bilston WV1 9QR?
It is primarily the Citizen Centre postal address for members of the public submitting land registration applications or correspondence.
Is PO Box 7806 Bilston WV1 9QR A Genuine Address?
Yes. It is a genuine postal address used for public land registration correspondence in England and Wales.
Can Solicitors Use PO Box 7806?
Business customers normally use PO Box 7803, Bilston, WV1 9QN and should include the appropriate office name.
Can I Visit PO Box 7806 In Person?
No. The PO Box is a postal address. Non-business customers have a separate personal-delivery point in Swansea.
How Much Does A Copy Of A Property Deed Cost?
An official copy of a filed document requested by post using OC2 currently costs £11 per document. An online title register currently costs £7.
Can I Write Confidential On A Land Registry Envelope?
You should not mark an application or related correspondence “Private”, “Confidential” or “Private and confidential”, because this can cause redirection and delay.
What Should I Do If I Receive An Unexpected Letter From This Address?
Check the property details and reference information first. If you remain unsure, verify the communication independently using the official customer support or property fraud contact details.
