Have you received a letter from PO Box 1044 Dagenham RM9 9RW and are unsure who sent it or why?
Many UK residents find themselves in this situation, wondering whether it is a legitimate correspondence or something to be concerned about.
The mystery surrounding this address has led to numerous questions, with people seeking answers about its purpose and the company behind it.
This PO Box is linked to a well-known organisation that deals with financial matters, specifically debt collection. But what does that mean for those who receive letters from this address?
Should you be worried, or is it just a routine communication? Understanding who uses this address and why can help you determine your next steps.
Let’s uncover the truth behind PO Box 1044 Dagenham RM9 9RW and its connections to debt collection in the UK.
Who Uses PO Box 1044 Dagenham RM9 9RW?

PO Box 1044 Dagenham RM9 9RW is primarily associated with Intrum UK, a well-established debt collection agency. Intrum UK is part of Intrum Group, a global leader in credit management services.
They specialise in recovering outstanding debts on behalf of various organisations, including banks, credit card providers, utility companies, and other financial institutions.
This PO Box serves as a mailing address for Intrum UK, allowing them to manage correspondence related to debt collection efficiently.
Many businesses, especially financial organisations, use PO Boxes instead of physical addresses to handle high volumes of communication. This helps streamline operations while maintaining confidentiality and security.
If you have received a letter from this PO Box, it is likely in connection with an outstanding balance that Intrum UK is trying to recover. However, it is crucial to verify the legitimacy of the letter and understand your rights before responding.
Debt collection agencies must follow strict guidelines set by the Financial Conduct Authority (FCA), ensuring that consumers are treated fairly.
What is PO Box 1044 Dagenham RM9 9RW Used For?
This PO Box serves several purposes, primarily related to debt recovery and financial correspondence.
Key Functions of PO Box 1044 Dagenham
- Debt Collection Notices: Intrum UK sends letters to individuals regarding unpaid debts they have acquired or are collecting on behalf of creditors.
- Payment Correspondence: Customers may use this address to send queries, payment confirmations, or settlement requests.
- Dispute Resolution: If a debtor believes the claim against them is incorrect, they can send supporting documents to this PO Box for review.
- Legal Notifications: Intrum UK may send legal warnings or notices before escalating debt collection efforts through legal channels.
It is important to read any letters from this address carefully and verify their authenticity before taking action.
If you are unsure whether a debt is legitimate, contacting Intrum UK directly via their official website or phone number can provide clarification.
Who is Intrum UK and What Do They Do?

Intrum UK is a well-established debt collection agency that operates under the Financial Conduct Authority (FCA) regulations.
As part of Intrum Group, a multinational credit management company with a presence in over 24 countries, Intrum UK specialises in recovering outstanding debts for various creditors.
Their primary role is to help businesses reclaim unpaid debts while ensuring ethical treatment of debtors.
Intrum UK works with various industries, including:
- Banks and financial institutions: Collecting unpaid loans and overdrafts.
- Credit card companies: Recovering credit card balances.
- Utility providers: Assisting energy and water companies with unpaid bills.
- Telecommunications firms: Retrieving unpaid mobile and broadband debts.
- Retail finance providers: Managing store credit and buy-now-pay-later agreements.
Intrum UK either purchases debts at a reduced price from creditors or acts as an agent to collect on their behalf.
Their operations must comply with UK debt collection laws, ensuring that consumers are treated fairly, provided accurate information, and given opportunities to settle their debts responsibly.
Why Did You Receive a Letter from PO Box 1044 Dagenham RM9 9RW?
Receiving a letter from PO Box 1044 Dagenham RM9 9RW can be concerning, but it is important to understand why it was sent. This PO Box is linked to Intrum UK, which specialises in debt collection.
If you have received correspondence from this address, it likely relates to an outstanding balance that Intrum UK is attempting to recover.
Possible Reasons for Receiving a Letter
- You have an outstanding debt: Intrum UK is collecting money on behalf of a creditor.
- A previous creditor transferred the debt: The original company you owed money to may have sold your debt to Intrum UK.
- Mistaken identity or incorrect records: Errors can occur, and you might have received the letter by mistake.
- A warning about legal action: If payment is not made, the debt may be escalated to court proceedings.
To determine the next steps, carefully check the details of the letter, including:
- The creditor’s name: Verify if you had an account with them.
- The amount owed: Compare it with your records.
- Account reference numbers: Match these with previous bills or statements.
If the debt seems incorrect or unfamiliar, you have the right to dispute it by requesting proof from Intrum UK.
Is Intrum UK a Legitimate Debt Collection Agency?

Yes, Intrum UK is a legitimate and fully regulated debt collection agency in the UK.
They operate under the strict guidelines set by the Financial Conduct Authority (FCA), ensuring ethical debt recovery practices.
Many financial institutions and service providers use Intrum UK to collect outstanding debts, and they must adhere to consumer protection laws.
Key Indicators of Their Legitimacy Include
- FCA Registration: Intrum UK is registered under firm reference number 03752940.
- UK Debt Collection Regulations: They follow the rules set by the Consumer Credit Act and the Financial Ombudsman Service.
- Company House Registration: Intrum UK is listed in the UK’s official business registry, confirming its legal status.
- Industry Reputation: Intrum UK is one of the largest debt collection agencies, with a long-standing presence in the financial sector.
If you receive a letter from Intrum UK, it is important to take it seriously. However, always verify its authenticity by checking their official website or contacting them through their listed phone numbers and email addresses.
How Should You Respond to a Debt Collection Letter from Intrum UK?
If you receive a debt collection letter from Intrum UK, it is essential to respond appropriately to avoid further complications.
Ignoring the letter can lead to increased collection efforts or legal action, so it is best to address the situation promptly.
Steps to Take When Responding
- Verify the debt: Request a detailed breakdown of the debt, including the original creditor and the amount owed.
- Do not ignore the letter: Even if you believe the debt is incorrect, ignoring it can escalate the situation.
- Contact Intrum UK: If you need clarification, reach out via their official website, phone number, or email.
- Seek financial advice: If you cannot pay the debt, consult a debt advisor for possible solutions.
- Negotiate repayment: If the debt is valid, you may be able to agree on a repayment plan or reduced settlement amount.
Being proactive in handling debt collection letters helps prevent stress and potential legal consequences.
Can Intrum UK Take Legal Action Against You?

Yes, Intrum UK can take legal action if a debt remains unpaid. While debt collection agencies typically attempt to contact debtors multiple times before escalating the matter, legal action is a possible outcome if the debt is not settled.
Ignoring their letters or failing to arrange a repayment plan may lead to serious consequences.
One possible step is applying for a County Court Judgment (CCJ), which legally requires you to pay the debt and can negatively impact your credit score.
If the CCJ remains unpaid, bailiffs may be sent to recover assets. Additionally, Intrum UK can request a wage garnishment through an attachment of earnings order, deducting payments directly from your salary.
To avoid legal action, engage with Intrum UK promptly. If you dispute the debt, request proof before making payments.
Seeking professional debt advice can help you explore options and prevent further escalation.
What Are Your Rights When Dealing with Debt Collectors in the UK?
Debt collectors in the UK must follow strict regulations set by the Financial Conduct Authority (FCA).
These rules protect consumers from unfair debt collection practices and ensure that individuals are treated with respect.
Here are your key rights when dealing with agencies like Intrum UK:
- Debt collectors cannot harass you: They must communicate professionally and cannot threaten or intimidate you.
- You have the right to request proof of the debt: If you are unsure about the debt, you can ask for a written statement showing details.
- Debt collectors cannot enter your home without permission: Unlike bailiffs, they have no right to enter your property.
- You can negotiate a repayment plan: If you owe the debt, you can agree on a repayment schedule that suits your financial situation.
- You can dispute incorrect debts: If you believe a debt is inaccurate, you can challenge it before making any payments.
If a debt collector violates these rules, report them to the Financial Ombudsman Service. Understanding your rights helps you stay in control when dealing with Intrum UK or any other debt collection agency.
How Can You Contact Intrum UK for More Information?

If you need to clarify a debt, dispute a claim, or set up a repayment plan, contacting Intrum UK directly is essential.
Using the correct contact details ensures you are communicating with the legitimate company and not a potential scam.
Best Ways to Reach Intrum UK
- Website: Visit https://www.intrum.co.uk/customer/contact/ for FAQs, contact forms, and self-service options.
- Phone: Call 01737 237 370 for immediate assistance from their customer service team.
- Email: Send inquiries or dispute letters to complaintsin@intrum.co.uk.
- Postal Address: If necessary, send documents or written correspondence via post.
Always use verified contact details from Intrum UK’s official website to avoid fraudulent communication.
If you receive a suspicious letter or call, double-check the information before responding. If unsure, consult Citizens Advice or the Financial Ombudsman for guidance.
What Are the Best Ways to Handle Debt Collection Issues in the UK?
Dealing with debt collection can be stressful, but there are effective ways to manage the situation while protecting your rights.
What Are the Best Strategies?
- Check the debt’s validity before making payments: Request written confirmation of the amount owed and the original creditor details.
- Negotiate a repayment plan: If the debt is genuine, work out a repayment schedule that fits your budget.
- Seek help from debt charities: Organisations like StepChange, National Debtline, and Citizens Advice provide free support and advice.
- Never ignore letters from debt collectors: Ignoring them could lead to legal action, including CCJs or bailiff enforcement.
- Know your rights and legal protections: Debt collectors must follow FCA guidelines and cannot harass or mislead you.
If you feel overwhelmed, professional debt advisors can help you assess your financial situation and explore solutions such as debt consolidation or insolvency options.
Taking proactive steps can prevent long-term financial consequences.
Conclusion
Receiving a letter from PO Box 1044 Dagenham RM9 9RW may feel alarming, but it is essential to stay informed and take appropriate action.
This PO Box is linked to Intrum UK, a legitimate debt collection agency that recovers outstanding balances for various creditors.
If you receive correspondence from them, verify the details of the debt, understand your rights, and respond accordingly.
Ignoring debt collection letters can lead to escalated actions, including County Court Judgments (CCJs), wage garnishments, or bailiff visits.
However, Intrum UK must follow UK financial regulations, ensuring fair treatment of debtors. If you are struggling, seeking help from debt charities or financial advisors can provide you with the right support.
Understanding how debt collection works can help you stay in control, avoid legal troubles, and manage your finances effectively. Taking the right steps early can prevent stress and ensure a more stable financial future.
FAQs PO Box 1044 Dagenham RM9 9RW
Can Intrum UK affect my credit score?
Yes, Intrum UK can report unpaid debts to credit reference agencies, impacting your credit score. Settling debts promptly can help prevent negative effects.
What happens if I ignore a debt collection letter from Intrum?
Ignoring a letter may lead to further collection efforts, including legal action. It is best to respond, verify the debt, and explore repayment options.
Does Intrum UK buy debts from other companies?
Yes, Intrum UK purchases debts from banks, lenders, and service providers. They also collect debts on behalf of other companies under contract.
Are there ways to verify if a debt collection letter is real?
You can verify a letter by checking Intrum UK’s official website or contacting them directly. Always compare reference numbers and creditor details for accuracy.
Can I negotiate a settlement with Intrum UK?
Yes, you can negotiate a reduced settlement or payment plan. Contact Intrum UK to discuss repayment options based on your financial situation.
Does Intrum Justitia operate internationally?
Yes, Intrum Justitia operates in over 24 countries, providing debt recovery services globally. Intrum UK is its branch serving the United Kingdom.
Where can I get free debt advice in the UK?
You can seek free debt advice from organisations like StepChange, National Debtline, and Citizens Advice. They offer guidance on managing and repaying debts.