Have you recently received a letter marked with the return address “PO Box 4, Gloucester, GL4 3RL” and wondered who sent it and why?
If you’re unsure whether the letter is genuine or what actions to take, you’re not alone. This postal address has raised questions for many UK residents who receive official communication from it.
Understanding where it comes from and what its purpose is can help you navigate the next steps effectively.
In this guide, you’ll discover exactly which company uses PO Box 4 Gloucester GL4 3RL, why you might be contacted, and what you should do when such communication lands on your doormat.
What Is PO Box 4 Gloucester GL4 3RL and Why Is It Significant?
PO Box 4 Gloucester GL4 3RL is a dedicated mailing address used specifically for mortgage-related correspondence.
It is not associated with any public branch or walk-in office but operates as part of a centralised processing system.
- Used for handling sensitive mortgage documents
- Ensures secure and efficient communication
- Not open to public visits or inquiries
This address plays a key role in routing mortgage queries, forms, and documentation to the appropriate processing teams quickly and securely. It is designed to manage a high volume of incoming mail while maintaining confidentiality.
The GL4 3RL postcode links it to a major processing hub, capable of handling hundreds of communications daily. Receiving mail from this address typically indicates ongoing mortgage processes or document-related updates.
Which Company Uses PO Box 4 Gloucester GL4 3RL?
The company that uses this address is Halifax Mortgage Servicing, a division of the Bank of Scotland, which is part of the Lloyds Banking Group.
This address is dedicated to mortgage servicing communications only, and it is not shared with unrelated third parties.
You might encounter this address during key moments in your mortgage lifecycle, whether you are setting up an overpayment, changing payment dates, or handling mortgage account closures.
PO Box 4 Gloucester is not a scam or unknown source. It is an official and recognised correspondence channel used by one of the UK’s largest banking providers.
This postal identity is meant solely for administrative tasks related to your existing Halifax mortgage. If you are a Halifax customer or have been in recent communication with them, it is highly likely the post from this address is relevant and legitimate.
What About the Company?
Halifax is a major UK financial institution known for its range of personal finance services, including savings, insurance, and mortgages.
As a division of Bank of Scotland, Halifax provides extensive mortgage support to millions of customers across the UK.
The Halifax Mortgage Servicing team manages your mortgage post-approval, this includes payments, adjustments, overpayments, and closure processes.
The PO Box 4 Gloucester GL4 3RL address is part of a secure infrastructure designed to handle sensitive customer documentation. It supports fast routing, proper handling, and a secure paper trail, ensuring compliance and customer satisfaction.
Why Might You Receive a Letter from PO Box 4 Gloucester GL4 3RL?
Receiving a letter from this address typically indicates that Halifax Mortgage Servicing is communicating something important about your mortgage.
Reasons Why You May Get a Letter
- Mortgage Overpayments: If you’ve recently submitted or inquired about making additional payments towards your mortgage, the response may come from this address.
- Change in Direct Debit: A confirmation or update notice if you’ve adjusted your payment dates or methods.
- Arrears Notification: If you’ve missed any payments, Halifax may write to you regarding setting up a repayment plan.
- Final Payment or Account Closure: When your mortgage term ends, Halifax might send final statements or confirmation of closure.
- Form Processing: If you’ve submitted any mortgage servicing forms, their response will typically originate from PO Box 4.
These letters are generally triggered by actions you’ve taken or changes in your mortgage account.
If you’re unsure about the content, you should contact Halifax directly using official numbers to confirm the legitimacy.
What Type of Correspondence Is Sent from This Address?
Correspondence sent from PO Box 4 Gloucester GL4 3RL typically relates to important mortgage matters.
These letters often contain time-sensitive information about your account. It’s crucial to review and respond to them promptly when received.
Mortgage Overpayment Forms
You may receive forms related to making lump-sum or regular overpayments. Halifax allows overpayments to reduce your total mortgage balance or shorten the term.
Account Updates or Confirmations
Changes to your Direct Debit, final payment notifications, or confirmation of account closures are usually processed and sent from this address.
Arrears or Payment Issues
If you’ve missed a mortgage payment, Halifax may send notices outlining steps to bring your account up to date.
Servicing Communication
This includes information on your mortgage balance, term updates, or responses to inquiries you’ve submitted.
Each letter is formatted professionally, often with official Halifax branding, and contains essential account-specific information that should not be ignored.
What Should You Do If You Receive Mail from This PO Box?
Receiving official communication from PO Box 4 Gloucester GL4 3RL means you should act responsibly and promptly.
What to Do?
- Read Carefully: Go through the entire letter and ensure you understand the message or request.
- Check for Details: Look for your mortgage account number, personal info, or form references to confirm its relevance.
- Cross-check with Your Halifax Account: If you use online or mobile banking, verify whether the correspondence matches your current mortgage activity.
You Should Also
- Call Halifax’s mortgage support team on 0800 068 9565 to verify any unclear communication
- Avoid sharing sensitive details if the letter looks suspicious or lacks Halifax branding
- Store the letter securely if it includes important instructions or reference numbers
Responding swiftly and appropriately can help you avoid missed deadlines or unnecessary issues with your mortgage account.
How Can You Verify the Source of Mail from GL4 3RL?
To confirm the legitimacy of a letter from PO Box 4 Gloucester GL4 3RL, start by checking whether you’re an active Halifax mortgage customer. If so, the chances of it being genuine are high.
You can also compare the content with recent account activity through your Halifax online banking. Additionally, the postal code GL4 3RL is listed in multiple official Halifax and Bank of Scotland support documents for mortgage-related contact.
If you still have doubts, contact Halifax Mortgage Servicing directly at 0800 068 9565. Their team is available to help clarify any queries.
Avoid responding to the letter or sending forms until you are certain it came from Halifax. This approach ensures your financial security and peace of mind.
How Can You Contact the Company Using PO Box 4 Gloucester GL4 3RL?
While PO Box 4 is primarily for receiving documentation, there are multiple ways you can reach Halifax for mortgage support.
Contact Options
- By Phone: Call 0800 068 9565, available Monday to Friday from 8am to 8pm, and Saturday from 9am to 4pm.
- By Post: Send forms and letters to: Halifax Mortgage Servicing, P.O. Box 4, Gloucester, GL4 3RL
- Via Online Banking: Use your Halifax account to message support or access mortgage options.
- In-App Services: Halifax’s mobile app offers a secure way to make overpayments or check balances.
You should always include your account number and full contact information when sending forms or letters.
If posting a form, it’s wise to use tracked mail to ensure timely and safe delivery. Keep a copy of any correspondence you send for your records.
Conclusion
PO Box 4 Gloucester GL4 3RL is a secure and official contact address used by Halifax Mortgage Servicing, part of the Bank of Scotland.
It plays a vital role in handling sensitive mortgage-related communications, including overpayment forms, arrears letters, and account updates.
If you’ve received a letter from this address, chances are it’s tied to your current Halifax mortgage. Understanding the purpose of this PO Box helps you avoid confusion and respond appropriately.
Whether you’re adjusting payments, closing your account, or managing arrears, it’s important to act promptly. When in doubt, always verify through Halifax’s official contact channels before taking any action.
FAQs About PO Box 4 Gloucester GL4 3RL
Is PO Box 4 Gloucester used by other companies besides Halifax?
No, this address is specifically used by Halifax Mortgage Servicing and not shared with unrelated companies.
Can you visit PO Box 4 Gloucester GL4 3RL in person?
No, this is a mailing address only and not accessible to the public or for in-person visits.
Is it safe to respond to letters sent from PO Box 4 Gloucester?
Yes, as long as you are an existing Halifax mortgage customer and the letter contains official details.
How long has PO Box 4 Gloucester been in use by Halifax?
This address has been used for many years as part of Halifax’s dedicated mortgage servicing operations.
What should you do if the letter from this PO Box seems suspicious?
You should contact Halifax directly using the official phone number to confirm the letter’s authenticity.
Can you track a response if you mail back to PO Box 4 Gloucester?
No, PO Boxes do not support tracked delivery status, so use recorded delivery when necessary.
Are there any alternatives to contacting Halifax aside from their PO Box?
Yes, you can contact them through online banking, mobile app, or by calling the mortgage servicing number.
