When people come across the postal address PO Box 2460, Dalmarnock, Glasgow, G40 9BA, they often wonder which organisation it belongs to and why they might receive mail from it. This PO Box is used exclusively by Police Scotland, the national police service for Scotland.
It is not a random mailbox but a carefully assigned address handling public and internal correspondence. Many people become concerned or curious when they receive letters from this address, especially when they are unfamiliar with its purpose.
This blog will help clarify everything you need to know about PO Box 2460 Glasgow, including who uses it, why it exists, and what actions to take if you receive mail from it.
Who Uses PO Box 2460 in Glasgow?

PO Box 2460 in Glasgow is used solely by Police Scotland. This is not a shared or public-use PO Box but an official postal address specifically designated for the police force.
All written correspondence that goes through this address is connected to Police Scotland’s activities, especially formal communications. It is mainly used for matters involving public complaints, legal processes, and non-emergency police reports.
The Professional Standards Department, a key division within Police Scotland, operates through this PO Box to handle complaints against officers and staff.
So, if you receive mail from PO Box 2460, you can be sure it is from Police Scotland, not any other organisation or commercial entity.
Who Are Police Scotland and What Do They Do?
Police Scotland is the national police service responsible for maintaining law and order across Scotland. Established in 2013, it brought together eight regional police forces into one unified body.
- Maintains public safety across Scotland
- Investigates crimes and enforces the law
- Responds to emergencies and non-emergency incidents
- Engages in community outreach and safety programs
- Processes complaints and ensures officer accountability
The organisation employs thousands of officers and civilian staff dedicated to ensuring Scotland’s communities are safe, secure, and supported.
Police Scotland handles everything from frontline patrol duties to cybercrime investigations, making it an essential institution in the country.
How Is PO Box 2460 in Glasgow Connected to Police Scotland?
The PO Box 2460 address is closely linked to Police Scotland, particularly its Professional Standards Department.
This department is tasked with managing public complaints about police conduct and ensuring that ethical and legal standards are upheld within the force.
Any letter or document sent to PO Box 2460 is directed to the appropriate department within Police Scotland for review and action.
This PO Box is not used for general administrative tasks or casual correspondence; instead, it has a formal role in handling written communications that require documentation, such as official complaints, requests, or applications. It is a crucial part of the police force’s communication framework.
What Is the Purpose of PO Box 2460 Glasgow?

The main purpose of PO Box 2460 Glasgow is to provide a centralised, secure, and official mailing address for Police Scotland.
It allows the public to send written correspondence to the police, particularly when issues are sensitive or require a documented record.
Some key uses include:
- Lodging formal complaints against police officers
- Submitting applications related to public events and processions
- Sending non-emergency reports that require follow-up
- Providing written statements or documentation for investigations
This PO Box ensures that written materials are sorted efficiently and reach the correct departments without delay.
It offers an alternative for those who prefer not to use online or phone-based contact methods and ensures accessibility for all members of the public, including those who may face challenges with digital communication.
Why Might You Receive Mail from PO Box 2460 Glasgow?
Understanding why you might get a letter from PO Box 2460 can help ease confusion or concern.
- Notification of a Complaint Outcome: You may have submitted a complaint or inquiry, and the Professional Standards Department is providing you with an official response.
- Information on Public Processions or Events: If you applied for a permit or submitted documentation related to public events, the response will likely come from this address.
- Request for Additional Information: Police Scotland may request further details regarding a case or report you were involved in.
- General Public Communication: Sometimes, Police Scotland sends public updates, community safety information, or reminders related to local policing matters.
Receiving mail from this address does not necessarily mean you are in trouble; often, it is part of routine administrative communication.
What Should You Do If You Get a Letter from PO Box 2460?

Receiving a letter from Police Scotland can feel intimidating, but understanding the correct steps helps.
First, carefully read the letter to understand its content and purpose. Check if the letter references a complaint, application, or report you were involved in.
- Verify the authenticity by reviewing the Police Scotland letterhead and contact details
- Follow any instructions or deadlines mentioned in the letter
- Reach out using official contact numbers if you need clarification
- Do not ignore the letter, even if you believe it was sent in error
If the letter raises concerns, it is wise to call the non-emergency helpline at 101 or visit your local station for guidance.
How Can You Contact PO Box 2460 Glasgow?
If you need to reach Police Scotland at PO Box 2460, you have several options depending on your situation. Written correspondence should be sent to: PO Box 2460, Dalmarnock, Glasgow, G40 9BA.
For phone contact, call 101 for non-emergency matters or 999 in case of emergencies. If you are calling from outside the UK, use 0300 426 0101.
For online inquiries, the contact form on their official site can be used for non-serious issues. In-person visits can be made to local police stations, where you can also check public counter opening hours.
| Contact Method | Details |
| Phone (UK) | 101 (non-emergency), 999 (emergency) |
| Phone (Outside UK) | 0300 426 0101 |
| Writing Address | PO Box 2460, Dalmarnock, Glasgow, G40 9BA |
| Online | Use contact form for non-serious matters |
How Secure Is Communication Through PO Box 2460 Glasgow?

Communication sent through PO Box 2460 is handled with care and confidentiality. Police Scotland has strict policies to protect sensitive information and ensure only authorised personnel access correspondence.
Key security measures include:
- Secure mail handling procedures at the Professional Standards Department
- Internal documentation tracking to prevent loss or misplacement
- Data protection compliance to safeguard personal information
- Limited access to correspondence by only designated officers
The system is designed to provide both the public and the police force with a reliable, secure channel for written communications, giving assurance that correspondence will be handled professionally and confidentially.
Do Any Other Addresses Used by Police Scotland in Glasgow?
While PO Box 2460 is the primary postal address, Police Scotland also operates from various physical locations across Glasgow.
These include the main headquarters in Dalmarnock and numerous local police stations spread throughout the city. Each of these locations has its own specific address and contact details for in-person visits or local matters.
However, for official written correspondence, particularly complaints or formal documents, PO Box 2460 remains the central and most widely used mailing point.
This ensures consistency, proper routing, and timely handling of communications intended for the central departments.
Conclusion
PO Box 2460, Dalmarnock, Glasgow, G40 9BA, serves as a vital communication link between Police Scotland and the public. It is not just an address but a dedicated point for handling complaints, reports, and official correspondence.
Whether you are sending in documentation or have received a letter, understanding the purpose and function of this PO Box helps ensure smooth communication with the police force.
Always remember that this address is part of Police Scotland’s broader commitment to transparency, accountability, and service to the people of Scotland.
FAQs About PO Box 2460 in Glasgow
What is the postcode for PO Box 2460 Glasgow?
The postcode is G40 9BA, specific to Police Scotland’s correspondence address.
Can I visit PO Box 2460 Glasgow in person?
No, PO Box 2460 is for mail only and does not accept in-person visits.
How long does it take for Police Scotland to reply via PO Box 2460?
Reply times vary but generally take several working days depending on the inquiry.
Can I send legal documents to PO Box 2460 Glasgow?
Yes, legal documents can be sent, especially related to complaints or reports.
Is PO Box 2460 used for police recruitment or job applications?
No, recruitment processes use separate dedicated addresses and systems.
How secure is mail sent to PO Box 2460 Glasgow?
Mail is handled securely with protocols to ensure confidentiality and proper delivery.
Where can I find more information about Police Scotland contacts?
You can find full contact details, including online forms, through their official contact channels.