Receiving mail from PO Box 2200 Belfast BT1 9YH can be confusing, especially if the address is unfamiliar. This PO Box is used by specific government bodies in Northern Ireland for official correspondence.
Understanding who operates it and why letters are sent is important, as they may relate to your rights or entitlements.
This article explains the purpose of the address, which organisations use it, why you might receive a letter, and how to respond appropriately to ensure you take the correct steps.
What Is PO Box 2200 Belfast BT1 9YH and Who Operates It?

PO Box 2200 Belfast BT1 9YH is not an address for residential or private use, it is strictly a government-operated mailing address used by the Appeals Service Northern Ireland.
This service plays a critical administrative role in managing appeals lodged by individuals who are contesting decisions made by several public bodies in Northern Ireland.
The Appeals Service is part of a framework that ensures transparency and fairness in public administration. It operates independently to support tribunals, issuing official documentation and updates about appeal proceedings.
All correspondence sent from this PO Box pertains to formal matters, making it essential for recipients to treat these letters with due seriousness.
Why Did You Receive a Letter from PO Box 2200 Belfast BT1 9YH?
If a letter bearing this address lands in your mailbox, it’s highly likely that you, or someone linked to your household, has initiated or is involved in an appeal against a decision made by a Northern Ireland government department.
The Appeals Service sends out various types of documentation, depending on the stage and nature of the appeal process.
This can include:
- Notification of a scheduled tribunal hearing
- Requests for further evidence or clarification
- Official decisions or rulings on a submitted appeal
- Information regarding procedural timelines or case status
Such correspondence is always official and typically relates to appeals involving benefits, tax matters, housing, or child maintenance issues. It’s crucial not to disregard these letters, as they may contain deadlines or action items that require your timely response.
What Is the Appeals Service Northern Ireland and What Do They Do?

The Appeals Service Northern Ireland acts as a neutral body responsible for managing the logistics and administration of appeals brought before independent tribunals.
Its primary goal is to provide impartial support for cases where individuals wish to challenge a decision made by certain public entities.
Tribunal Support and Scheduling
The Appeals Service arranges tribunal hearings by coordinating schedules for all parties involved, including the appellant, relevant departments, legal advisors, and panel members. It ensures all required documentation is prepared, distributed, and handled in line with regulatory standards.
Document Handling and Notifications
From initial notification to the final verdict, the Appeals Service communicates all relevant updates through official letters, often dispatched from PO Box 2200. They ensure transparency in all interactions, following a structured process that supports fair hearings.
Independent and Impartial Administration
Though it works closely with government departments, the Appeals Service is not involved in making decisions about entitlements or benefits. Its role is strictly administrative, maintaining the neutrality essential to supporting fair appeals.
Which Government Departments Are Linked to This PO Box Address?
The PO Box 2200 address is a central communication channel for multiple public bodies in Northern Ireland, all of which may be involved in decisions that can be appealed. The most common departments include:
- Department for Communities: Often involved in matters related to social security, employment support, and disability benefits.
- HM Revenue & Customs (HMRC): Connected to appeals related to tax credits and income assessments.
- Child Maintenance Service (CMS): Responsible for child support decisions that may be subject to appeal.
- Northern Ireland Housing Executive (NIHE): Handles housing eligibility or benefit disputes.
- Land & Property Services (LPS): Covers appeals involving property valuations, land disputes, or rate assessments.
Each of these departments has policies and procedures in place for decision-making, but when those decisions are contested, the Appeals Service takes over the communication and administrative processing, via PO Box 2200.
What Types of Appeals Might Be Related to This Address?

Appeals processed through PO Box 2200 can vary widely in subject matter but generally relate to public service decisions. The most common types include:
| Appeal Category | Related Issues |
| Social Security Appeals | Disability benefits, Employment and Support Allowance |
| Tax and Revenue Appeals | Tax credit disputes, income-related challenges |
| Housing-Related Appeals | Housing benefit eligibility, rent disputes |
| Child Maintenance Appeals | Disagreements over payment assessments, enforcement actions |
| Land & Property Appeals | Property valuation disagreements, rates and taxation issues |
Each of these appeal types follows a defined process managed by the Appeals Service, including evidence submission, tribunal hearings, and final determinations.
What Should You Do After Receiving a Letter from This Address?
Upon receiving a letter from PO Box 2200 Belfast BT1 9YH, it is critical to read it thoroughly and identify what action, if any, is required from your side. Here are the general steps to consider:
- Check the appeal reference number, usually listed at the top of the letter.
- Note any deadlines as appeals often require responses within a specific timeframe.
- Understand what is being requested, such as a hearing date, documents, or a final decision.
- Prepare documentation by gathering any additional information or evidence needed.
- Seek support if necessary, as legal advice or representation may be helpful depending on your appeal.
It’s always advisable to maintain a copy of all communications for your records, including the envelope, in case of postal delays or future queries.
How Can You Contact the Appeals Service for More Information?

Clear communication is essential when dealing with appeal matters. The Appeals Service provides direct channels for queries and clarifications, which include both telephone and email.
| Contact Method | Details |
| Telephone | 028 9054 4000 |
| Appeals.Service.NI@communities-ni.gov.uk | |
| Belfast Office | Cleaver House, 3 Donegall Square North, BT1 5GA |
| Omagh Office | Omagh Library HQ, 1 Spillars Place, BT78 1HL |
When contacting the service, be ready to provide your name, appeal reference number, and any supporting details to help them assist you quickly. Office staff can help clarify the status of your appeal or confirm what actions are expected.
Is PO Box 2200 Belfast BT1 9YH Safe and Legitimate?
With scams and phishing on the rise, it’s natural to be cautious when receiving unexpected mail. However, letters from PO Box 2200 Belfast BT1 9YH are generally safe and legitimate if they follow the standard format of official government correspondence.
To confirm authenticity, check for formal government logos and branding, ensure the letter references a real tribunal or department, and verify with the Appeals Service directly if you have any doubts.
Official documents from this PO Box are always professionally formatted and include specific, personal information related to your case, which scammers typically cannot access.
By paying attention to these details, you can confidently distinguish genuine correspondence from potential fraud and take appropriate action when required.
What Happens If You Ignore a Letter from the Appeals Service?

Ignoring an official letter from PO Box 2200 can have serious consequences. These letters are not optional or casual, they are part of a structured legal or administrative process.
Failing to act could result in:
- Missing a tribunal hearing
- A decision being made in your absence
- Losing the right to appeal due to deadlines lapsing
- Enforcement actions, particularly in CMS or tax-related matters
Timely engagement with the Appeals Service ensures that your rights are protected and that your appeal proceeds fairly. If you’re uncertain about what to do, it’s better to seek guidance than to delay.
Conclusion
Letters from PO Box 2200 Belfast BT1 9YH may initially seem obscure, but they represent an essential function in Northern Ireland’s public services system.
Managed by the Appeals Service, this PO Box acts as a conduit for official appeal-related correspondence involving some of the most impactful areas of people’s lives, benefits, taxes, housing, and more.
Understanding who operates this address, why you might receive a letter from it, and how to respond appropriately can prevent missed opportunities and ensure that your voice is heard within the tribunal process.
Whether you’re challenging a benefit decision or clarifying your status in a property dispute, correspondence from this address deserves your immediate attention and a considered response.
Frequently Asked Questions
Can I reply directly to the PO Box 2200 address in Belfast?
You can send responses or requested documents to this address if instructed, but it’s always best to follow the communication methods outlined in the letter, especially if an email or phone response is preferred.
How long does it take to get a hearing date after receiving a letter?
This depends on the appeal type and tribunal availability, but most cases are scheduled within a few weeks to a few months. The letter typically includes timelines or follow-up expectations.
What if the letter from PO Box 2200 has incorrect information?
If you spot an error in your name, appeal details, or any other content, contact the Appeals Service immediately. Mistakes should be addressed before your case progresses further.
Is the Appeals Service part of HMRC?
No, it is an independent body that provides administrative support for appeals involving HMRC, among other departments. It does not make the initial decisions but facilitates the appeal process.
Can I appeal a tribunal decision from this address?
Yes, but there are usually defined procedures and deadlines. You may need to apply for a review or escalate to a higher tribunal depending on the outcome of your initial appeal.
What kind of documents come from PO Box 2200 Belfast BT1 9YH?
Typical documents include hearing notifications, evidence requests, tribunal decisions, and appeal guidance notes. Each one is part of the structured appeals process.
Is there an online system to manage my appeal with the Appeals Service?
Currently, most appeals are managed through postal and phone communication, but some departments may offer limited digital services depending on your case.