Have you recently received a letter marked with PO Box 1933 Radstock BA3 4YF and wondered who sent it or why it landed in your mailbox? You’re not alone.
Many UK residents have been curious about this seemingly anonymous return address that appears on both personal and official-looking mail.
Understanding who uses this PO Box and why can help you feel more secure about the mail you receive. Whether you’re concerned about data privacy, unsure if the mail is legitimate, or just looking to stop future correspondence, this blog provides a clear breakdown.
We’ll explore who sends mail from PO Box 1933, why you might receive it, and how to manage it effectively.
Where Is PO Box 1933 Radstock Located and What Does the Address BA3 4YF Mean?

PO Box 1933 Radstock BA3 4YF is located in the town of Radstock, Somerset, in South West England. While some mistakenly associate it with Midsomer Norton, its actual location is in Radstock, a neighbouring town.
The postcode BA3 4YF is linked specifically to the PO Box system used by businesses for secure mail delivery and return.
This PO Box serves a specific purpose: it’s the default return address used by Docmail, a UK-based hybrid mail provider.
When a Docmail client doesn’t provide a personalised return address, mail is routed through this central PO Box. This ensures privacy and efficient handling of undeliverable mail.
It’s not a physical office that you can visit, but rather a managed postal system designed for confidentiality and operational efficiency.
Knowing its real location helps dispel confusion or concerns about where your mail is really coming from.
Who Sends Mail from PO Box 1933 Radstock BA3 4YF?
The primary sender behind PO Box 1933 Radstock BA3 4YF is a company called Docmail. They operate a secure and automated mail handling system that allows businesses to send out physical letters through a digital platform.
This service is commonly used by healthcare providers, local councils, financial institutions, and private companies.
When you receive mail with this return address, it’s usually because a Docmail client has used the platform to deliver documents or information to you.
If the client didn’t use a specific return address, the system defaults to this PO Box for any returns or undeliverable items. It’s a legitimate and widely trusted mail distribution method, not a personal sender or unknown entity.
Who Are CFH Docmail Ltd?
CFH Docmail Ltd is the parent company behind the Docmail platform. Based in St Peter’s Park, Wells Road, Radstock, Bath, Somerset, BA3 3UP, they specialise in print and mail services for organisations across the UK. Their technology enables secure, efficient, and GDPR-compliant delivery of printed materials.
The company serves a broad range of sectors including the NHS, local authorities, educational institutions, and utility companies.
Rather than posting letters manually, these organisations use Docmail’s hybrid mail system to generate and distribute printed letters automatically.
PO Box 1933 Radstock is part of this system, used when the sender doesn’t specify a custom return address. This helps ensure return mail is handled correctly without revealing client identities.
CFH Docmail is fully regulated and recognised in the UK for professional mailing solutions.
Why Are You Receiving Letters from PO Box 1933 Radstock?

Receiving a letter from PO Box 1933 Radstock might raise your eyebrows, especially if you weren’t expecting anything.
Legitimate Reasons for Receiving a Mail
- You’re a patient of an NHS practice using Docmail to send appointment reminders or test results.
- You’ve been contacted by your local council for tax, voting, or service-related notices.
- Your bank or insurance company is using Docmail for secure, printed communications.
- A private business you’ve interacted with is sending an invoice, contract, or update.
In most cases, you’ve previously interacted with the sender in some way. Docmail is merely the delivery platform, and PO Box 1933 is used as a neutral return address.
Common Docmail Use Cases
- NHS appointment letters and medical test results
- Council tax bills or electoral roll forms
- Legal or financial documentation
- Utility service notifications
- Business invoices and promotional mailers
If the contents of the letter seem unusual or unfamiliar, double-check the letterhead or included contact information to trace it back to the original sender. This can help you confirm whether the letter is expected or needs action.
Is PO Box 1933 Radstock Legitimate or a Scam?
PO Box 1933 Radstock is completely legitimate and is not associated with scams or fraudulent activity. While the address itself may seem generic or obscure, it’s the default return address used by CFH Docmail Ltd for client communications.
The confusion often arises when recipients don’t recognise the name or purpose of Docmail, especially since the sender’s details may not be prominently displayed.
However, the vast majority of mail from this address originates from verified organisations including NHS practices, local councils, and registered UK businesses.
It’s always wise to check the content and contact information in any correspondence. If you’re unsure about a letter’s authenticity, you can contact Docmail customer support to verify the origin. But overall, this address is part of a secure and compliant mailing system used across the UK.
What Should You Do If You Get Mail from PO Box 1933?

If you receive mail from PO Box 1933 Radstock, follow these simple steps to handle it appropriately.
1. Read the Content Carefully
Start by checking the organisation named in the letterhead or footer. Most letters will clearly identify the sender.
2. Check for Contact Information
Legitimate Docmail letters often include contact details for the organisation that requested the mailing. You can use these to follow up if needed.
3. Don’t Ignore It
Even if it looks generic, the letter may contain important information such as:
- NHS appointment notifications
- Legal or tax-related documents
- Financial statements or invoices
4. Take Action Based on the Message
Depending on the letter’s purpose, you might need to:
- Book an appointment
- Confirm receipt
- Make a payment
- Provide missing information
5. Store or Dispose Securely
If no further action is required, either keep the letter for your records or dispose of it securely, especially if it contains personal data.
Receiving a letter from this address doesn’t require panic. It’s a standard part of a secure and automated communication system used by trusted UK organisations.
How Can You Contact Docmail or PO Box 1933 Radstock?
If you’re unsure about a letter you’ve received from PO Box 1933 Radstock, you can get in touch with Docmail customer support for clarification.
Contact Options
- Phone: 01761 409701, speak directly with a support agent who can verify the mail and provide further guidance.
- Email: customersupport@cfh.com, Email is ideal if you want to attach a photo of the letter or need a record of your enquiry.
- Website: Visit Docmail Support for FAQs and contact forms.
Additional Tips
- When contacting, include the reference number (if any) on the letter.
- Mention that the mail came from PO Box 1933 Radstock BA3 4YF.
- Be clear about whether you are enquiring, disputing, or opting out.
The Docmail support team is responsive and familiar with PO Box 1933-related queries. Reaching out helps clarify who the sender is and whether you need to take any action.
How to Stop Receiving Mail from PO Box 1933 Radstock?

If you’re receiving mail from PO Box 1933 Radstock and would prefer not to, there are a few general steps you can follow to reduce or stop this correspondence.
Steps to Take to Stop the Mail
- Contact the sender directly: Check the letter for any company name and ask them to remove you from their mailing list.
- Reach out to the mailing service: If the sender isn’t clear, you can contact the mailing provider to request removal from future mailings.
- Use a mail preference service: Registering with a recognised mail preference service helps limit unsolicited mail in general.
- Return the mail to the sender: Mark the envelope as unwanted and post it back to indicate you no longer wish to receive it.
- Dispose of documents securely: Shred any personal mail before discarding it to protect your privacy.
While Docmail mail is legitimate, you still have the right to stop unwanted correspondence if it’s not useful to you.
Conclusion
Receiving a letter from PO Box 1933 Radstock BA3 4YF may initially be puzzling, but it’s nothing to worry about.
This address is part of a secure, automated system run by CFH Docmail Ltd, used by respected institutions like the NHS and councils to communicate efficiently.
Understanding who uses this PO Box, why you’re receiving mail, and how to manage it empowers you to respond with confidence.
Whether you’re confirming the sender, contacting Docmail support, or choosing to opt out, you’re in control.
Remember, the mail isn’t random or spam, it’s part of a structured and regulated communication method that helps organisations reach people safely and securely across the UK.
FAQs About PO Box 1933 Radstock
Can Docmail send mail on behalf of government services?
Yes, Docmail is often used by councils and the NHS to send official documents on their behalf, ensuring reliable and timely document distribution.
Is your personal data safe with Docmail’s mailing services?
Absolutely, Docmail complies with GDPR and uses secure systems to protect your information, keeping your sensitive data fully protected.
What kind of organisations typically use CFH Docmail?
CFH Docmail serves NHS trusts, local councils, utility companies, schools, and financial institutions, supporting their communication and compliance needs.
Are marketing letters from PO Box 1933 GDPR compliant?
Yes, Docmail ensures all mailings, including marketing, meet GDPR standards when sent by verified clients using secure and approved processes.
Does receiving a letter from Docmail mean I’ve been scammed?
No, Docmail is a legitimate service and not connected with scams or fraudulent activity, and is trusted by official UK institutions.
Can I request to be removed from Docmail’s mailing list?
Yes, you can contact their support team or the sender directly to request removal from future communications and marketing material.
Is PO Box 1933 Radstock the only return address used by Docmail?
No, clients may use their own return address, but PO Box 1933 is the default if none is specified by the client themselves.