If you’re expecting a parcel in the UK, knowing when it’s likely to arrive can make a big difference in how you plan your day. Yodel is one of the largest courier services across the country, offering delivery options suited to individual and business needs alike.
From weekday packages to weekend parcels, understanding when Yodel delivers is essential for customers awaiting items or businesses fulfilling orders. Yodel delivery times are straightforward and can be tracked in real-time through their mobile app and website.
This article breaks down everything you need to know, especially what time Yodel delivers up to across the UK, and how their services work.
Who Are Yodel and What Delivery Services Do They Offer?
Yodel is a leading UK delivery company offering parcel delivery solutions to both businesses and consumers. Their wide network spans across the UK, supporting multiple industries such as retail, fashion, health, and more.
Yodel specialises in door-to-door deliveries and click-and-collect options through its store network.
Yodel’s Key Delivery Services
- Yodel Xpress: Designed for small to medium parcels, this offers both two-day and next-day delivery.
- Yodel Xpect: Provides a two-hour delivery window with notifications via SMS, email, or app.
- Yodel Xpert: Ideal for specialist or secure deliveries, often used for valuable or time-sensitive items.
- Store-to-Door: Deliveries from partnered retail locations directly to your doorstep.
- Click & Collect: Parcels can be sent to over 6,000 Yodel Stores for convenient pickup.
Each service is designed to offer customers flexibility, tracking transparency, and delivery control. Customers can track their parcels via the Yodel app or website, with updates provided at every step of the journey. Whether it’s a home delivery or store collection, Yodel ensures timely and efficient service.
What Are Yodel’s Standard Delivery Days?
Yodel typically delivers parcels Monday to Saturday, covering all UK mainland addresses. Deliveries begin from 7am and continue until 9pm, providing a wide window that suits most customers’ daily routines.
The company does not operate standard deliveries on Sundays, although exceptional periods such as Christmas or promotional weekends may include Sunday dispatches.
Saturday deliveries are standard and apply to both homes and Yodel Stores. During this day, all Yodel services remain active, including Xpress, Xpect, and Xpert.
Yodel also handles weekend returns and collection services, especially helpful for businesses offering Saturday returns via courier.
Public holidays and non-working days may impact service schedules, although customers are notified in advance. While Yodel operates efficiently across six days a week, flexibility is occasionally extended during peak seasons.
For all delivery windows, the best way to stay updated is through the Yodel app, which offers estimated times and live parcel tracking.
How Do Yodel’s Store-to-Door and Drop-Off Services Work?
Store-to-Door Deliveries
Yodel’s store-to-door service involves transporting parcels from a retail store directly to a customer’s home. Once an order is placed, the parcel is picked up from the retailer and routed through Yodel’s network.
Customers are notified by email or SMS about the expected delivery date. Store-to-door services usually follow the same 7am to 9pm delivery window from Monday to Saturday.
Drop-Off and ParcelShops
Customers can also use Yodel’s drop-off service by delivering their parcels to one of over 6,000 Yodel Stores. These locations serve as both collection and return hubs.
When a parcel is left at a store, it enters the Yodel network for onward delivery. Notification of collection or successful delivery is sent via SMS or email.
Delivery and collection times to and from Yodel Stores may vary based on the driver’s route. Parcels are usually collected the day after being dropped off and held for ten working days if not collected by the recipient.
What Time Do Yodel Deliver Up to in the UK?
Yodel typically delivers parcels across the UK between 7am and 9pm, Monday to Saturday. Deliveries are not guaranteed for Sundays, but during peak periods, Yodel may operate on Sundays in select areas under special conditions.
Parcels sent via Xpress, Xpect, and Xpert can all be delivered up to 9pm, with the added advantage of tracking features that allow users to monitor their parcel’s location and estimated arrival time.
In the case of Yodel Xpect, customers receive a two-hour delivery window in the morning, along with push notifications via app, email, or SMS.
Here is a table for quick reference:
| Day | Delivery Window | Service Availability |
| Monday–Friday | 7:00 AM – 9:00 PM | All Yodel services |
| Saturday | 7:00 AM – 9:00 PM | All services including Store-to-Door |
| Sunday (occasional) | Varies by region | Peak times only |
Use the Yodel tracking tools for real-time delivery updates and confirmation of time windows.
Can You Choose or Change a Yodel Delivery Slot?
Yodel provides delivery flexibility depending on the type of service selected by the sender. If your parcel is sent using the Xpect service, you’ll receive a two-hour delivery window on the morning of the scheduled delivery date.
This allows you to plan your day more efficiently, especially for important or time-sensitive packages. While Yodel does not allow customers to directly choose a delivery slot at checkout, they do offer Inflight options.
These include selecting a safe place, nominating a neighbour, or changing the delivery date altogether. You can manage these options through the Yodel Parcel Tracker app or by using the tracking link sent via SMS or email.
Once the delivery has been scheduled, customers are informed via notification with clear timelines. While upgrades to premium windows aren’t always possible, most services aim to deliver before 9pm on the expected day, ensuring convenience for the recipient.
What Happens If You Miss Your Yodel Delivery?
If you miss a scheduled Yodel delivery, the courier will attempt to deliver your parcel up to three times.
This gives you multiple chances to receive your item without needing to rearrange delivery manually. Each attempt is typically made on the next available working day unless otherwise notified.
Here’s what usually happens:
- You’ll receive a missed delivery notification via SMS or email.
- You can reschedule delivery or provide alternate instructions through the Yodel app.
- If all three attempts are unsuccessful, the parcel may be returned to the nearest depot or made available for collection at a local Yodel Store.
Reattempt Process Includes:
- Attempt 1: Standard delivery
- Attempt 2: Next working day
- Attempt 3: Final attempt before return or collection notice
If you’re not available, it’s best to select a safe place or a trusted neighbour to collect your parcel. Using the app to update delivery preferences in real time helps avoid missed deliveries and ensures a smooth process.
What to Do If Your Yodel Parcel Is Delayed or Late?
Track First
If your Yodel parcel is delayed, your first step should be to check the tracking page or use the Yodel Parcel Tracker app. This will show the current status and any delivery updates including reschedules or route changes.
Manage Delivery Preferences
If the expected delivery date has passed, you can use the “Manage My Parcel” section in the app. Here, you can update preferences like delivery location, safe place, or neighbour collection.
Contact Support
Should your parcel remain delayed beyond the estimated timeframe, contact Yodel customer service via their Webchat feature. Ensure you have your tracking ID ready to help speed up the resolution.
Delays may occur due to weather, high traffic, or system errors, especially during peak seasons. Yodel’s systems automatically provide updates to keep you informed and minimise uncertainty.
Does Yodel Deliver on Public Holidays and Peak Seasons?
Yodel generally does not deliver on public holidays, including major UK bank holidays. However, during peak shopping seasons such as Black Friday and Christmas, Yodel may extend its operating days and hours depending on demand and available resources.
In such cases, Yodel may offer limited services including Sunday deliveries or longer working hours. Customers are notified in advance through SMS or app updates about any deviations from the regular schedule.
During peak periods, customers should expect a possible delay in deliveries due to increased volume. To ensure timely delivery, especially for holiday gifts, it’s advisable to choose faster options like Xpress or Xpect and use tracking features actively.
While holiday service is not standard, Yodel makes reasonable efforts to accommodate the surge in demand with extended delivery options and advance notifications.
How Can Businesses Optimise Deliveries with Yodel?
Businesses working with Yodel can enhance their delivery processes and customer experience by leveraging the available tools and services Yodel provides.
Whether you’re an eCommerce store or a high-volume retailer, here’s how to make the most out of Yodel’s network:
Benefits for Businesses
- Two-Hour Time Windows: Offer customers more precise delivery expectations through the Xpect service.
- Multi-Channel Notifications: Keep your buyers informed via SMS, email, and push notifications.
- Store-to-Door Convenience: Ideal for brick-and-mortar stores with online ordering options.
- Weekend Deliveries: Boosts fulfilment rates with Saturday services.
- Real-Time Tracking: Build trust by allowing customers to track their parcels accurately.
By using Yodel’s branded delivery options, businesses can improve customer satisfaction, reduce failed deliveries, and provide more consistent experiences. Integrating Yodel into your order management system also ensures streamlined logistics, fewer delays, and operational efficiency.
Conclusion
Understanding what time Yodel delivers up to in the UK helps customers manage expectations and plan their schedules more effectively.
With delivery windows ranging from 7am to 9pm Monday through Saturday and occasional Sunday services during high-demand periods, Yodel provides a flexible system for timely parcel arrival.
Whether it’s tracking your package, rescheduling a drop-off, or choosing a return method, Yodel’s services are designed for both convenience and control.
By using the Yodel app and staying updated with notifications, customers and businesses alike can benefit from reliable delivery experiences. For more precise details, always refer to the latest updates via tracking links or app alerts.
FAQs About Yodel Delivery Time UK
Does Yodel deliver on Sundays?
Yodel does not usually deliver on Sundays, but may do so during peak periods, holidays, or special promotional events.
Do Yodel deliver on Saturdays?
Yes, Yodel delivers on Saturdays across the UK, up to 9pm for most parcel delivery services.
What time do Yodel deliver up to Sunday?
On Sundays, deliveries are rare and depend on the region and delivery type, but may occur up to 9pm evening hours.
What is the earliest time Yodel can deliver?
Yodel deliveries can begin as early as 7am from Monday to Saturday in most serviced postcode areas.
Does Yodel notify you before delivery?
Yes, Yodel sends delivery notifications via SMS, email, and app with a two-hour estimated delivery window alert.
How long will Yodel hold my parcel if I miss the delivery?
Yodel holds missed parcels for up to ten working days at a local store or designated pickup location nearby.
Is there a premium service for faster Yodel delivery?
Yes, Yodel offers next-day services like Xpress and Xpect for faster delivery to selected UK address zones.
