London has an impressive number of motorcyclists. The latest estimates indicate that the city has more than 160,000 people who regularly use motorcycles. A quarter of these people use these vehicles to deliver a wide range of products.
With congested roads, unpredictable weather, and the ever-present risk of accidents, businesses that employ or rely on motorbike riders whether couriers, sales representatives, or commuting staff must consider their legal and ethical responsibilities. Ignoring these risks could expose companies to liability, lost productivity, and reputational damage.
So, what exactly should London-based employers be doing to protect both their staff and themselves?
What Are the Employer Responsibilities for Motorbike-Using Staff in London?
The Motorbike Danger Zone
First, it is essential to understand the reality faced by motorcyclists. In 2022, they were 15 times more likely to be killed in collisions on London’s roads compared to other modes of transport, according to TfL.
Despite making up less than 1% of total road traffic, riders accounted for 20% of all road fatalities in Great Britain in 2023, highlighting their disproportionate representation in accident statistics.
In London, certain areas have been identified as hotspots for serious and fatal motorcycle accidents. Between 2017 and 2020, the five road sections with the highest number of such collisions were Lavender Hill in Wandsworth, Fulham Palace Road in Hammersmith & Fulham, Commercial Road in Tower Hamlets, Rushey Green/Lewisham High Street in Lewisham, and Streatham High Road in Lambeth.
Given this reality, what responsibilities do businesses have?
Understanding Employer Responsibilities
Firms have a duty of care to their employees under the Health and Safety at Work Act 1974. This includes assessing risks associated with motorbike use and implementing measures to protect riders.
One crucial responsibility is providing proper training, ensuring that employees are adequately trained, including advanced riding courses where necessary.
Vehicle maintenance is another key obligation, requiring companies to keep any motorbike used for work in a roadworthy condition, well-maintained, and compliant with all legal requirements. Additionally, business use insurance must be in place to cover employees in case of accidents or damage while on duty.
Companies should also ensure that riders wear appropriate protective clothing, including helmets that meet UK safety standards. Finally, managing fatigue and workload is essential, with policies in place to prevent riders from being overworked, as fatigue is a significant contributor to road accidents.
Legal Implications of Non-Compliance
Failing to meet health and safety obligations can have serious consequences for employers. Non-compliance with workplace laws may result in hefty fines, prosecution, or costly compensation claims if an employee is injured on the job.
Beyond financial penalties, workplace accidents can damage a company’s reputation, eroding customer confidence and long-term credibility.
Even when safety measures are in place, liability concerns, insurance claims, and regulatory investigations can arise. If negligence is alleged, businesses may face legal action that can be both time-consuming and financially draining.
Seeking expert advice from motorbike accident claims solicitors in London can help businesses navigate these challenges. Proactively engaging with solicitors strengthens a business’s legal position, mitigates financial and reputational risks, and demonstrates a commitment to employee safety and responsible workplace practices.
Best Practices for Employers
To mitigate risks and ensure compliance, businesses should adopt the following best practices:
1. Risk Assessments
Employers should assess various risk factors, including road conditions, weather-related dangers, traffic congestion, and the potential for fatigue due to long working hours.
The analysis should also consider the type of motorbike being used, its maintenance history, and whether employees have received adequate training.
Based on the findings, businesses must update workplace policies to reflect new risks and implement necessary improvements. This may include revising travel routes to avoid high-risk areas, introducing stricter maintenance checks, or providing refresher training on defensive riding techniques.
2. Comprehensive Policies
These policies should specify the need for staff to adhere to speed limits, follow defensive riding techniques, and avoid reckless manoeuvres that could put them at risk.
Beyond individual rider behaviour, policies should cover vehicle maintenance requirements, ensuring that any motorbike used for work remains roadworthy and properly serviced.
Employers may also include rules on mobile phone usage, alcohol and drug restrictions, and fatigue management to minimise risks.
Regular training sessions and policy reviews can help reinforce these measures, ensuring that the team remains aware of best practices.
3. Incident Reporting System
A well-structured incident reporting system is crucial for identifying risks, preventing future accidents, and maintaining a safe working environment for motorbike riders.
Businesses should establish a clear and accessible process that allows employees to report accidents, near misses, and concerns without fear of repercussions.
This system should outline how and when incidents must be reported, specifying the necessary details such as time, location, weather conditions, and any contributing factors.
Employers should also ensure that all reports are documented and reviewed systematically to identify recurring patterns or emerging risks.
Final Considerations
Companies that rely on motorbike-using staff must prioritise safety and compliance to protect their employees and their business.
By implementing robust policies, providing proper training, and adhering to legal requirements, businesses can minimise risks and foster a safer working environment.
