Do Evri Deliver on Christmas Eve? – Evri’s Festive Schedule

As the festive season draws near, questions around delivery services become increasingly important for individuals and businesses across the UK. For those relying on couriers for timely gifts or essential deliveries, the question “do Evri deliver on Christmas Eve?” is top of mind.

With high parcel volumes and limited operating windows during the holiday season, understanding how Evri manages its Christmas schedule is crucial for planning effectively.

This detailed guide covers Evri’s Christmas Eve delivery operations, posting deadlines, service interruptions, and the tools available to help customers stay informed.

Whether you’re waiting for a gift or sending one across the country, read on to ensure your Christmas isn’t held up by a missed delivery window.

What is Evri’s Christmas Eve Delivery Policy for 2025?

Evri, formerly known as Hermes, does deliver on Christmas Eve, Wednesday, 24 December 2025. Since this date is not recognised as a public holiday in the UK, Evri operates a limited delivery service across most regions. However, this service differs significantly from standard weekdays due to holiday constraints.

Key Aspects of the Delivery Policy:

• Reduced Operating Hours: Deliveries are completed earlier than usual to allow drivers time with their families.
• No Parcel Collections: Customers cannot schedule parcel collections on Christmas Eve.
• Delivery Cut-Offs: Final rounds typically end earlier in the afternoon.
• No Redelivery: If a parcel cannot be delivered on the 24th, it will be held until after Boxing Day.

Evri’s operations are structured to support the surge in demand during December, but capacity is still limited on Christmas Eve. Customers expecting parcels should ensure that someone is present to receive them, or use safe-place delivery options via the app.

What Time Does Evri Stop Delivering on Christmas Eve?

Evri adjusts its usual delivery hours on 24 December. Unlike regular weekdays, when deliveries may extend into the evening, Christmas Eve deliveries typically conclude by early afternoon.

Standard Delivery Hours vs. Christmas Eve

Local courier teams may complete routes even earlier in certain areas, especially rural or high-volume zones. This scheduling helps ensure that couriers can complete all rounds before traffic and time constraints set in.

Factors Influencing Early Cut-Off

• Volume of parcels in your region
• Weather disruptions
• Staffing availability
• Urban vs rural delivery location

For those expecting critical deliveries, Evri recommends tracking parcels regularly using their mobile app or web portal for real-time updates.

Are There Any Parcel Collections by Evri on Christmas Eve?

Evri does not provide parcel collection services on Christmas Eve. Whether you are an individual or a business arranging a pickup, all collections must be scheduled and completed before 24 December to avoid delays.

Some ParcelShops remain open on Christmas Eve, but their operating hours are significantly reduced. Customers planning to drop off parcels should check local opening times, avoid last-minute drop-offs after mid-morning, and consider using lockers for out-of-hours access.

In summary, 24 December is focused on deliveries only. All parcel collections and normal processing resume after the festive period, starting from Saturday, 27 December 2025, ensuring operations return to standard service levels.

What Are Evri’s Final Posting Dates Before Christmas 2025?

Planning ahead is essential for on-time deliveries. Evri publishes cut-off dates each year to help customers avoid seasonal delays. These vary by service level and method of sending.

Final Posting Dates for Domestic Deliveries:

Evri imposes earlier cut-off times mid-December to allow more flexibility in the delivery network and cope with increased parcel volumes. It’s advisable to post as early as possible and opt for Next Day services for last-minute shipping.

Does Evri Deliver on Christmas Day or Boxing Day?

Evri does not operate on 25 or 26 December, as these are public holidays in the UK. This means there are no home or business deliveries, no courier collections, and ParcelShop or locker services are unavailable. Live customer support is also suspended during these days.

Any parcels not delivered on Christmas Eve will be reattempted once operations resume. Customers should be aware that backlogs caused by the holiday period may result in minor delays when services restart on 27 December.

Evri‘s Holiday Service Status

Any undelivered parcels from Christmas Eve will be re-attempted on or after 27 December, depending on backlog and area.

How Can Customers Track Their Parcels on Christmas Eve?

Evri’s tracking system continues to operate on Christmas Eve, giving customers full visibility of their parcels in real time. This ensures you can monitor the status of deliveries and plan accordingly, even during the busy festive period.

Key features of the tracking system include:

• Live delivery updates and expected time windows
• Courier location when out for delivery
• Proof of delivery or safe-place confirmation

Customers can use multiple tools for effective tracking:

• Evri Mobile App: Receive notifications and manage safe-place instructions
• Online Portal: Track parcels via shipment ID
• Email Updates: Optional progress alerts

Note that while tracking is available 24/7, updates may temporarily pause on 25–26 December due to limited operations.

What Happens if a Parcel is Missed on Christmas Eve?

If a parcel cannot be delivered on Christmas Eve due to the recipient being unavailable, Evri will not re-attempt delivery until after Boxing Day. Parcels are held safely in the network and scheduled for redelivery from 27 December onwards.

Avoiding Missed Deliveries:

To ensure successful delivery,

• Be available between 8 AM and 3 PM on 24 December
• Use the tracking tool to estimate the arrival time
• Set a safe-place delivery option in the app if necessary

In the event of a failed delivery, a notification is sent to the customer with options for redelivery or local pickup (if available after the holiday).

Has Evri Introduced Any New Services for Christmas 2025?

In response to increasing seasonal demand, Evri has expanded its network and improved services in preparation for Christmas 2025.

Expanded ParcelShop Network:

Evri has partnered with over 300 Asda locations across the UK to add new ParcelShop drop-off and collection points. These include:

• Supermarket branches
• Asda Express stores
• Retail park locations

Other Key Enhancements:

• Temporary courier hires to increase capacity
• Sorting centre upgrades to handle 4+ million parcels daily
• Improved tracking systems for higher accuracy
• Locker access at more locations for convenience

These changes aim to reduce delays and offer more delivery flexibility during the busiest time of the year.

How Can You Ensure On-Time Delivery with Evri During the Festive Season?

To maximise the chances of receiving or sending parcels before Christmas, customers should follow best practices tailored to Evri’s holiday schedule.

Tips for Timely Delivery

• Send Early: Aim to post by 18–19 December
• Use Next Day Services: Especially for urgent gifts
• Track Actively: Monitor progress from the 23rd onward
• Use ParcelShops Wisely: Drop off before morning cut-offs
• Set Preferences: Safe-place instructions help avoid missed deliveries

Recommended Sending Timeline (Domestic)

Proper planning and understanding of delivery limitations are essential, particularly during such a critical time of year.

Conclusion

In short, yes; Evri does deliver on Christmas Eve. However, the service is limited, delivery windows are shorter, and there are no collections. For those expecting parcels on the 24th, preparation is key. Tracking tools, safe-place settings, and awareness of delivery deadlines will help ensure a smooth experience.

Evri’s investment in expanded ParcelShops, improved technology, and additional workforce capacity reflects its commitment to providing dependable service during the festive season. Still, no courier is immune to the challenges of Christmas logistics.

By planning early and using Evri’s resources wisely, customers can enjoy reliable deliveries and avoid the seasonal scramble. Whether sending gifts, receiving orders, or managing returns, understanding Evri’s Christmas Eve schedule makes all the difference.

FAQs About Evri Christmas Eve Deliveries

Will Evri deliver parcels in rural areas on Christmas Eve?

Evri aims to cover all regions, but delivery in remote or rural areas may be limited or conclude earlier in the day due to logistical constraints.

Can you change your delivery address with Evri before Christmas?

You may be able to modify delivery details before dispatch. However, once the parcel is out for delivery, changes are not guaranteed.

Are Evri Locker services operational on Christmas Eve?

Yes, but they may not be emptied or restocked until after Boxing Day. Use only for non-urgent parcels during this time.

Is Evri’s customer service available on 24 December?

Support is limited to chatbot and help centre resources. Live support may not be available after midday.

Can international Evri parcels arrive on Christmas Eve?

In most cases, international parcels are delivered earlier in December. Christmas Eve delivery is rare for international shipments.

What happens to Evri returns during the Christmas period?

Returns dropped off near the holidays may not be processed until after 27 December due to closure days.

Do Evri drivers work overtime during Christmas week?

Yes, Evri employs additional temporary staff and extends delivery hours (excluding public holidays) to manage festive demand.