When dealing with parking issues or fines in the Twickenham area, you may come across the address PO Box 221, Twickenham TW1 3TL. This specific postal address is central to how parking-related communications are handled within the local borough.
Whether you’ve received a Penalty Charge Notice (PCN) or need to make a formal appeal, this PO Box serves as the hub for mailing such correspondence.
Understanding its role helps ensure your communications reach the right department efficiently and securely without confusion or unnecessary delays.
What Is PO Box 221 Twickenham TW1 3TL?

PO Box 221 Twickenham TW1 3TL is a designated postal address used for handling official documents related to parking within the local authority.
It is primarily set up to facilitate a smooth, centralised method of receiving and organising mail from residents, drivers, and third-party services.
The use of a PO Box over a physical street address offers operational efficiency and enhanced security. Mail sent to this PO Box is directed to specific departments based on internal sorting, which reduces the risk of misplacement or delayed response.
- Used for time-sensitive correspondence
- Ensures faster document routing internally
- Helps maintain departmental privacy
This address plays a functional role in day-to-day parking administration by serving as the first point of contact for mailed paperwork that needs official handling.
Why Is PO Box 221 Twickenham Commonly Seen on Parking-Related Mail?
Seeing PO Box 221 Twickenham TW1 3TL on letters is typical if you’ve recently received a parking fine or made contact regarding a parking issue.
This address is featured on many outbound and inbound letters due to its dedicated role in handling Penalty Charge Notices (PCNs), permit adjustments, and appeal submissions.
Letters related to the following matters are usually routed through this address:
- Payment instructions for parking fines
- Informal and formal PCN challenges
- Correspondence involving permit cancellations or exchanges
- Subject Access Requests for personal data review
This approach ensures mail is not delayed by being passed around departments. Instead, it reaches the relevant handling unit quickly and directly.
Why this address is commonly used:
- Centralised mail handling for multiple parking services
- Secure document processing environment
- Efficient sorting reduces operational overhead
- Confidentiality for sensitive documents such as appeals or data requests
If you’ve received anything from or need to write to this PO Box, it’s likely part of a formal parking or compliance process that requires an accurate, trackable method of communication.
Who Uses PO Box 221 Twickenham TW1 3TL?

PO Box 221 Twickenham TW1 3TL is used by the Parking Services department at the London Borough of Richmond upon Thames. This address is intended for sending written enquiries, informal challenges, or payments for Penalty Charge Notices (PCNs).
The team manages parking administration, including compliance checks, fines, and permit processes, and uses this PO Box to ensure that all correspondence is received securely and directed to the right officer.
By centralising communications through this system, hundreds of documents can be processed efficiently each week.
For general enquiries or guidance, residents can visit the London Borough of Richmond upon Thames website or call 020 8891 1411, while PO Box submissions remain the official channel for formal parking matters.
Who Are the Parking Compliance Officers Handling Your Mail?
The Parking Compliance Officers play an important role in reviewing and processing all documents received through PO Box 221. These officers are part of the wider parking enforcement and administration team and are responsible for evaluating appeals, handling evidence, and issuing responses.
Each document received is assessed based on content and urgency. The officers ensure appeals meet legal and procedural standards and verify all necessary documentation before making a decision.
- They examine PCN challenges
- Verify attached evidence or permits
- Handle sensitive data under regulation
- Escalate legal matters when necessary
Their work is detailed and confidential, often involving multiple checks to ensure fairness. By sending correspondence to PO Box 221, you ensure that your case or payment reaches trained professionals who understand the complexity of local parking regulations and how to manage them effectively.
Why Are People Sending Letters to PO Box 221 Twickenham?

Many individuals send correspondence to PO Box 221 Twickenham in relation to parking administration. This address is the central destination for physical documents involving payments, appeals, permit processing, and personal data requests.
People usually send mail to this PO Box for the following reasons:
- Paying a Penalty Charge Notice (PCN): Include your payment slip and cheque or postal order.
- Challenging a PCN: Submit a written informal appeal with supporting evidence.
- Permit Amendments: Use this address to return or request changes to a parking permit.
- Personal Data Access Requests: Send formal Subject Access Requests to review personal information held by the council.
This PO Box is preferred for such uses due to the structured processing it offers. All received mail is logged and redirected securely to the correct team. This minimises lost or delayed correspondence and ensures compliance with local government response timelines.
Using this address helps establish a reliable record of your communication with the council, which is particularly useful in appeal cases or if your documents require tracking for legal or regulatory reasons.
Is This Address Used for Legal Appeals or Data Protection Notices?
Yes, PO Box 221 Twickenham TW1 3TL is an accepted and secure address for submitting legal appeals and data protection-related correspondence. If you’re disputing a PCN and wish to submit a formal written challenge, you can use this address to send your letter and evidence.
It also handles Subject Access Requests (SARs) under data protection law. Residents and individuals who want to review personal information held about them by the parking department must post their written requests to this address.
All legal and sensitive documents sent here are treated in accordance with privacy laws and council protocols. They are recorded, sorted, and delivered to compliance teams responsible for reviewing such matters.
This ensures a controlled and regulated process that supports both transparency and efficiency for those making official or legal requests.
Should You Be Worried If You Receive a Letter from PO Box 221?
Receiving a letter from PO Box 221 Twickenham should not cause immediate concern. In most cases, it’s part of routine communication related to your vehicle, a PCN, or permit.
The contents of the letter will indicate its nature, such as:
- A reminder to pay a PCN
- An update on an appeal you submitted
- A request for further documentation
- Confirmation of a permit return or amendment
The council uses this PO Box to handle large volumes of official communication, so a letter from here usually reflects a formal update on your case or request. The important step is to read the letter carefully, verify the issue referenced, and respond promptly if necessary.
Ignoring it could lead to escalated fines or delays in permit processing, so always take time to understand the contents and follow the recommended action.
What Steps Should You Take If You Need to Respond?

If you’ve received a letter or need to contact PO Box 221 Twickenham, responding accurately and promptly is essential. Here’s how you can handle it based on the issue at hand.
For PCN Payments
Include the original payment slip, and make cheques or postal orders payable to LBRuT. Always include your PCN reference number.
For Appeals or Challenges
Submit a written letter explaining the reason for your appeal. Attach any relevant evidence, such as photographs or receipts. Clearly include your vehicle registration and PCN reference.
For Permit Changes
Fill out the correct permit return or change form. Ensure all necessary documents like proof of address or vehicle ownership are included.
For Data Requests
Clearly mark your envelope with “SAR Request” and include ID copies to verify your identity.
Use tracked delivery if the matter is urgent or sensitive. Including a self-addressed stamped envelope will help if you’re expecting a physical response or receipt.
How Can You Contact the Parking Services Apart from PO Box 221?
If you prefer to contact the parking team directly rather than through the PO Box, there are several alternatives available. You can reach out via telephone, email, or by visiting the Civic Centre during working hours. These channels can be used for general enquiries or urgent matters that cannot wait for postal processing.
Here’s a summary of the available contact methods:
| Contact Method | Details |
| Phone | 020 8891 7071 |
| parking@richmond.gov.uk | |
| In-Person | Civic Centre, 44 York Street, Twickenham |
| Opening Hours | Monday to Friday, 9:00 AM to 5:00 PM |
| Emergency Line | 020 8891 7999 (Non-criminal emergencies) |
For Council Tax, Social Care, or general service matters, different contact teams are available via their dedicated numbers or emails. Always check that you are using the correct channel for your specific need.
Conclusion
PO Box 221 Twickenham TW1 3TL serves as a vital link between you and the local authority’s Parking Services.
Whether you’re paying a fine, appealing a notice, or making a formal data request, this address ensures your mail is securely handled and directed appropriately. Its use reduces confusion, ensures privacy, and streamlines internal processes.
Understanding its purpose and knowing how to interact with it can save you time and stress when navigating council-related parking issues or compliance matters in the Twickenham area.
FAQs About PO Box 221 Twickenham TW1 3TL
Can you deliver documents in person instead of mailing them?
No, PO Boxes do not accept in-person deliveries. You must send your documents through post.
Is this address secure for sending personal data?
Yes, all documents are processed under official data handling policies. This includes Subject Access Requests (SARs).
What’s the best way to get confirmation of receipt?
Use tracked post or include a stamped, self-addressed envelope. These will help you confirm your mail arrived.
Are responses faster via email or post?
Email responses are generally quicker. However, certain requests must be submitted by post.
How long do PCN appeals take when sent by post?
Appeals are typically reviewed within 10 to 14 working days. You will receive a response in writing.
What if you send a payment without the PCN reference?
This may delay processing or cause the payment to be rejected. Always include the payment slip and reference.
Does this PO Box handle other services like Council Tax?
No, it only handles parking-related matters. Use the general council contact numbers for other services.