Receiving official correspondence from a PO Box can often cause concern, especially when the details seem unfamiliar. One such address, PO Box 52, Birmingham, B4 6NQ, is increasingly appearing on envelopes received by residents across the UK.
While some assume it’s marketing material or a scam, the reality is more official. This article explores who operates from this address, what it’s used for, and how you should respond if you receive mail from it.
What Is PO Box 52 Birmingham B4 6NQ?

A PO Box (Post Office Box) is a secure mailing address that allows organisations to manage postal communication without disclosing their physical location.
The address PO Box 52, Birmingham, B4 6NQ functions as a centralised hub for handling correspondence. It is commonly used for formal communication, particularly for administrative matters and responses requiring secure delivery.
These types of addresses are typically chosen for ease of sorting, to keep operational matters efficient, and to direct inquiries to specialised departments.
PO Boxes also offer a consistent address for large organisations that receive significant volumes of mail, ensuring timely and organised processing of sensitive or high-priority letters.
What Does the B4 6NQ Postcode Reveal About the Location?
The B4 6NQ postcode falls within Birmingham City Centre, a key administrative and governmental district in the West Midlands region.
It’s an area home to numerous public sector offices and organisations that manage regional and national matters.
Key facts about B4 6NQ include:
- Located near Colmore Row and Corporation Street
- A short distance from Birmingham Snow Hill and New Street stations
- In close proximity to several civic buildings and public services
This central location allows for quick and secure mail handling while supporting access to related departments or services as needed.
Who Is Behind PO Box 52 Birmingham B4 6NQ?
The PO Box 52 Birmingham B4 6NQ address is operated by official policing and public service entities. It is used for administrative functions that require confidentiality and efficiency.
The West Midlands Police, along with the Office of the Police and Crime Commissioner (OPCC), utilise this address for internal and external communications.
While both bodies are separate in function, they share the PO Box for correspondence concerning public access to information, vehicle recovery matters, and civil documentation.
Using this address enables these organisations to streamline incoming mail securely, routing it to the appropriate departments based on content.
What Type of Correspondence Is Sent from This PO Box?

Letters sent from PO Box 52 typically relate to official police matters or public information requests. If you’ve received communication from this address, it’s likely to fall into one of several specific categories.
Common types of correspondence include:
- Subject Access Requests (SARs)
- Freedom of Information responses
- Vehicle recovery notifications
- Complaint acknowledgements or decisions
- Request for additional information or documentation
These letters are formatted formally and usually bear official logos or references to specific police departments or inquiry numbers.
What to look for in official letters:
- Clear reference numbers or case IDs
- Contact instructions or return address
- An explanation of your rights or next steps
Always review such correspondence carefully, as it usually contains important information requiring your attention or a timely response.
Is PO Box 52 Related to Vehicle Recovery or Police Complaints?
Yes, this address is commonly associated with vehicle recovery complaints and public inquiries. When a vehicle has been removed, often due to parking violations or ongoing investigations, correspondence is directed from or to this address to handle queries or disputes.
Additionally, if someone submits a formal complaint about the conduct of police officers or administrative errors, the response may come from this same PO Box.
This centralised approach helps ensure that all such matters are processed within the required legal frameworks and response timelines.
Typical uses related to recovery and complaints:
- Acknowledging complaint submissions
- Providing details about recovery fees
- Confirming investigation updates
In short, PO Box 52 serves as a central hub for handling both vehicle recovery issues and police-related complaints, ensuring matters are dealt with efficiently and within proper legal channels.
What Should You Do If You Receive a Letter from PO Box 52?

Receiving a letter from PO Box 52 can feel unsettling, but knowing how to respond can ease uncertainty and help you take the right steps. This guidance ensures you act with clarity and confidence.
Verify the Authenticity
First, examine the letter for signs that it’s official. Look for reference numbers, logos, and formal language. Official correspondence will typically mention the department, such as the Vehicle Recovery Team or Civil Disclosure Unit.
Understand the Purpose
Take time to read the letter thoroughly. It may relate to a subject access request, vehicle seizure, or a complaint. Identifying the reason will help you decide how urgently and through which method you need to respond.
Take Prompt Action
Follow the instructions provided, whether replying by post, calling 101, or visiting an online portal. If unsure, seek advice through legitimate contact channels to avoid any delay or misunderstanding.
By acting quickly and correctly, you’ll resolve the matter without added stress, unnecessary delays, or additional costs.
How Can You Contact the Organisation Behind PO Box 52?
Getting in touch with the body behind PO Box 52 depends on the nature of your query. Whether it’s a subject access request or a complaint, various contact methods are available.
You can reach the correct department using the following contact table:
| Query Type | Contact Method |
| Subject Access or FOI Request | Write to: Civil Disclosure Unit, PO Box 52, Birmingham B4 6NQ |
| Vehicle Recovery Complaint | Write to: Vehicle Recovery Team, PO Box 52, Birmingham B4 6NQ |
| General Police Inquiry (Non-Emergency) | Call 101 or email contactus@west-midlands.pnn.police.uk |
| Emergencies | Dial 999 |
| From Outside UK | Call +44 121 626 5000 |
Use official channels only, and do not send sensitive documents to email addresses unless encryption or secure portals are used.
Should You Be Concerned About Receiving Official Letters from PO Box 52?

Receiving a letter from this address should not cause undue panic but should be taken seriously. It indicates a response from a legitimate law enforcement body regarding an inquiry, data request, or public matter.
As long as the letter includes contact details and references an action you’ve taken or issue you’re aware of, it can be considered reliable.
Any unclear letters should be verified through official non-emergency lines or website contact forms to rule out fraudulent or misdirected communications.
The address is part of routine communication and is often used for transparency in handling public concerns.
Conclusion
PO Box 52 Birmingham B4 6NQ is a legitimate and operational postal address used by public authorities for handling formal communication.
From vehicle recovery and complaints to subject access requests, the address plays a vital role in keeping interactions structured and timely.
If you receive a letter from this PO Box, understanding its function and responding appropriately can help resolve matters efficiently and professionally.
FAQs About PO Box 52 Birmingham
What legal rights do individuals have when responding to official police correspondence in the UK?
Individuals have the right to request access to personal data and to respond to police inquiries in writing. Legal support is available if the letter concerns serious matters.
Can a PO Box address be used for submitting formal data protection requests?
Yes, official PO Box addresses are designated for subject access and freedom of information requests under data protection laws.
How long does it take to receive a response from a PO Box managed by a public authority?
Most responses are issued within 30 calendar days. Timeframes may vary depending on the nature of the inquiry.
Are letters from PO Boxes considered official communication in legal matters?
Yes, if they are issued by public bodies, these letters are legally binding and require attention.
How can someone verify the legitimacy of a public sector PO Box in the UK?
Check the official website or call the organisation’s listed number to confirm if the PO Box is valid and in use.
Is it common for police departments to use PO Boxes instead of street addresses?
Yes, PO Boxes are often used for security, efficiency, and departmental mail sorting in police and public sector communication.
What precautions should be taken when replying to an unfamiliar PO Box in Birmingham?
Always confirm the source before replying and use official contact methods listed on legitimate government websites.
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